Your Hydration Answers

Electrolytes are essential for your body to stay hydrated and function well, and Ultima Replenisher gives you 6 electrolytes-- calcium, magnesium, potassium, sodium, phosphorus and chloride-- and contains vitamin C and zinc.  Both adults and kids can enjoy our daily hydration mixes.  They have no sugar, no artificial sweeteners, no carbs, no gluten, no calories and are made with plant-based flavors and colors.  
 
With its low sodium content and zero sugar or carbs, Ultima can be a great hydration choice for people who have diabetes, POTS, Crohn's disease, colitis and many other health conditions.  Of course, we recommend that you talk to your doctor to make sure it's the right choice for you.  Our electrolyte mixes are also compatible with vegan, keto and paleo diets. 

Ultima Replenisher electrolyte mixes are designed to help you hydrate in a healthy way replenishing 6 key electrolytes. They are perfect for everyday hydration, whether you're exercising or just on the go. You can drink Ultima before, during or after you play pickleball, do yoga, or workout at the gym. The electrolytes will help prevent muscle cramps and stay hydrated, with no sugar or artificial junk to slow you down.

Ultima Replenisher is an advanced, balanced hydration drink with 6 essential electrolytes and vitamin C and zinc. It's designed to make everyday hydration easy, happy and healthy, which is why we use fruit and plant extracts for color, and natural flavors, organic stevia leaf extract, and no sugar, artificial dyes or GMOs. Our products are keto-friendly, vegan and gluten free. Our electrolyte mixes help replenish your body and prevent dehydration so you can live your ultimate life.

Simply add the powder (1 stickpack or one scoop) to 16 ounces of water and shake or stir well. Then add ice if you want it cold. You can also add Ultima to your favorite cocktail, smoothie or hot water too.

We want to help you hydrate in a happy, healthy way. We use fruit and plant extracts for our colors, natural flavorings, and sweeten our products with Rebaudioside A - which is extracted from organic stevia leaves and highly purified.  We don't use sugar or yucky artificial sweeteners such as: aspartame, sucralose, saccharin, acesulfame K or high fructose corn syrup. Our electrolyte mixes are Non-GMO project verified, gluten-free, and suitable for paleo and keto diets. All our formulas are vegan/ vegetarian.

Stevia is an intensely sweet plant grown and used in Latin America for centuries. Rebaudioside A (a steviol glycoside) is a highly purified extract from the leaves which has a low glycemic index, meaning it is unlikely to spike or drop your blood sugar level. We use it to sweeten Ultima along with fruit and plant extracts for our great flavors.  As always, if you have any concerns it is best to speak with your healthcare provider.

Our manufacturing facilities process materials that may contain peanuts and tree nuts. The facilities follow rigorous cleaning routines, and including verification testing. These routines are part of a total commitment to good manufacturing practices (GMPs).

Natural flavors with other natural flavors (WONF) is an FDA-compliant term used on food labels. It means the product contains the named flavor along with trace amounts of other naturally- derived flavor ingredients.

At Ultima, we use natural flavors [with other natural flavors] to help deliver our signature taste using ingredients that are Non-GMO Project Verified and comply with FDA labeling standards. Some of our formulas may also include citric or malic acid , which naturally in nature exist in fruits & citrus. Our citric and malic acids are sometimes used to balance sweetness or maintain freshness, and these are produced through fermentation that results in acids that are chemically identical to the naturally occurring compounds. 

Ultima Replenisher electrolyte mixes were designed to be different - no sugar, no gluten, no soy or MSG and no artificial colors, flavors, or yucky artificial sweeteners. We use organic stevia leaf extract to sweeten our mixes and plant-and fruit-based colors with natural flavors for our fruity taste and appearance. Ultima's current formulas tested for gluten at less than 5 ppm (parts per million). The FDA requires food and drinks to have 20 ppm or less of gluten to be considered gluten-free. All of our electrolyte mixes are caffeine-free excluding our TeaFreshers which could contain a trace amounts of caffeine (less than 3mg per serving) and our Daily Focus formula which contains 60mg of caffeine per serving.

Ultima has zero carbs, zero calories, and can be a delicious, replenishing part of a ketogenic diet. Because keto diets can cause electrolyte loss, Ultima's 6 essential electrolytes can help restore some of the minerals you lose and can help you achieve ketosis.

Ultima has no sugar, carbs or the yucky artificial sweeteners many consumers try to avoid. Drinking our electrolyte mixes can be good for low sugar and diabetic diets. Ultima is sweetened with organic stevia leaf extract, which should not affect your blood sugar levels, and gets its delicious flavor from natural flavorings. Plus, it helps you hydrate beyond the benefits of water alone with 6 vital electrolytes to help prevent dehydration and nourish your body's cells. As always, if you have a medical condition or health related concerns, consult with your medical provider.

Whether you’re fasting as part of your ketogenic diet or practicing intermittent fasting, Ultima electrolyte mixes, with 0g sugar, 0g calorie and 0g carbs, can  be a terrific tool for keeping your fast and staying hydrated.  Since your body won’t be getting the electrolytes it needs while you’re fasting, drinking Ultima can help restore potassium, magnesium, calcium, chloride, phosphorus and sodium so that you’ll feel well hydrated while fasting.

Ideally, you want to hydrate with Ultima before you feel dehydrated and low on electrolytes. Signs of low electrolytes and dehydration can be easy to miss or blame on something else such as hunger, jet lag or a hangover. Feeling irritable, sluggish, tired, and having a headache or brain fog can actually be due to dehydration and an electrolyte imbalance. Leg cramps, diarrhea or constipation can also be signs of dehydration. Rehydrating with electrolytes can help these symptoms go away.

Electrolytes are minerals your body needs to function properly, such as sodium, calcium, chloride, magnesium, potassium and phosphorus. These minerals are able to conduct your body's electrical impulses and carry energy. This makes them crucial for regulating nerve and muscle function, converting glucose (sugar) to energy, and delivering oxygen to muscles and other cells for regular cell function and cell repair. Electrolytes also help maintain the balance of fluids in your cells, acidity (pH level) in your blood, and your blood pressure. Many fruits and vegetables contain electrolytes, and Ultima drink mixes contain a balance of electrolytes, without too much sodium, which is perfect for everyday hydration.

Your body is always using electrolytes, even when you sleep. When you are active, exercising or outdoors in the heat, your body uses and loses electrolytes more quickly. In dry environments like an office building or on a plane, your electrolytes work harder to keep you hydrated. Your brain uses electrolytes to think and conduct the nerve impulses that drive the rest of your body to move and function. Because electrolytes play a role in so many of our bodily functions, signs of dehydration and low electrolytes can include headaches, leg cramps, irritability, fatigue and sluggishness.

Because carbohydrates are often a good source of electrolytes, if you are on a low-carb diet like the ketogenic diet, you'll want to be more intentional about replenishing your electrolytes from drinks like Ultima and other food sources. If you're someone who stays active and regularly exercises, you'll want to stay hydrated before, during and after exercise so that your body has access to the important electrolytes needed for proper muscle function.

• Calcium – Your body needs calcium to move your muscles and to keep a regular heartbeat. It helps your nerves carry messages between your brain and body, and helps with blood flow allowing blood vessels to tighten and relax as needed.
• Chloride – Chloride helps balance body fluids by regulating the amount of fluids, oxygen and nutrients going in and out of cells.
• Magnesium – This vital mineral plays a key role in maintenance of healthy blood sugar levels, converting glucose to energy, metabolizing fat, regulating muscle and nerve function, and it helps the body properly use other vitamins and minerals.
• Phosphorus – The second most abundant mineral in the body after calcium, phosphorus is needed for your body's energy, plus the growth, maintenance and repair of all your body's cells and tissues. It helps balance blood pH levels, activates enzymes and regulates the function of nerves and muscles, including the heart.
• Potassium – Potassium and sodium work together to maintain fluid balance in the body, and like sodium, you lose potassium through urine and sweat. It plays a role in how nerves transmit and muscles contract, including keeping the heartbeat regular. It also helps move nutrients and waste around your body's cells.
• Sodium – Sodium helps your body retain water, balance ions and remove excess carbon dioxide. It works with potassium to balance fluids and expand and contract muscles. Sodium also helps maintain normal blood pressure and blood volume. Too much sodium can result in high blood pressure, and too little sodium can cause muscle cramps and dehydration.

Most Americans get enough salt in their diet, and because we wanted our drink mixes to be good for daily use, we limited the sodium. Potassium and sodium work together to balance the fluids in our cells. Too much sodium can actually counteract potassium, preventing water (and nutrients) from absorbing into our cells. More than half of Americans do not get enough magnesium in their diet, and magnesium is key for so many nerve functions, bone health and blood sugar regulation.

With these facts in mind, we formulated Ultima to have a meaningful and healthy balance of electrolytes in our drink mixes.

When we say "No Junk" we mean no unnecessary additives.  We just use ingredients that serve a purpose. We do not use yucky artificial sweeteners (aspartame, sucralose or saccharin), artificial coloring (Red No.40, Yellow No.5 or others), artificial flavoring or fillers. What you see on the label is what you get:  food grade electrolytes, minerals, natural flavors/colors, and plant-based sweeteners all designed for delicious daily hydration. 

No, collagen is not an ingredient in Ultima Replenisher Collagen Defense but it offers something just as good! It features Dermaval® which contains compounds known to stimulate collagen production.* 

Dermaval® is a special blend of 9 plant-based superfoods clinically shown to help preserve your skin's natural collagen and elastin from within*. It works by naturally slowing the enzymes that break down these important skin proteins, helping maintain your skin's firmness and elasticity over time.* 

Biotin is a water-soluble B vitamin (B7) that plays a crucial role in supporting metabolic functions and maintaining healthy hair, skin, and nails*. Often called the "beauty vitamin," biotin helps convert nutrients into energy and supports keratin infrastructure—the protein that forms the structural basis for hair, skin, and nails. * 

Any adult who wants to support their skin's health from the inside out so they can keep their skin and body hydrated and looking radiant.

Ultima Replenisher Collagen Defense is gluten free, vegan-friendly, keto-friendly, paleo-friendly, non-GMO, caffeine-free, and soy/dairy free.

Probiotics are friendly bacteria that support the health of the gut microbiome and help aid in digestion. The probiotic in Ultima Replenisher Gut Health is OPTIBIOME® BS50™ which has been shown to have positive benefits for gastrointestinal health.*

Prebiotics are a type of dietary fiber that can help foster the growth of beneficial bacteria in your gut. The prebiotic in Ultima Replenisher Gut Health is acacia fiber, which is typically easier to digest and less likely to cause gas compared to other fibers.

Ultima Replenisher Gut Health contains OPTIBIOME® BS50™, which has been shown in clinical studies to help reduce bloating and help maintain a balanced ecosystem of bacteria in your digestive tract.*  When your gut is healthy, digestion is more efficient, reducing the likelihood of gas buildup and bloating.   

Ultima Replenisher Gut Health is gluten free, vegan, keto-friendly, paleo-friendly, non-GMO, caffeine-free, and soy/dairy free.

Ultima Replenisher Crave Killer contains Chromax® which is clinically shown to help reduce cravings*.

Chromax® is the most clinically studied form of Chromium Picolinate on the market today. Chromax® can be found in a wide variety of dietary supplements and functional food & beverage products.

Ultima Replenisher Crave Killer is gluten free, vegan, keto-friendly, paleo-friendly, non-GMO, caffeine-free, and soy/dairy free.

Ultima Replenisher Daily Focus is gluten free, vegan-friendly, keto-friendly, paleo-friendly, non-GMO, and soy/dairy free. 

* These statements have not been evaluated by the Food & Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

Each serving contains about 60 mg of caffeine from natural green tea extract— roughly the same as an 8oz cup of green tea.

* These statements have not been evaluated by the Food & Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

L-theanine is an amino acid found naturally in tea leaves that promotes a calm, relaxed but alert state*.  

* These statements have not been evaluated by the Food & Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

The combination of caffeine and L-theanine is well studied. They help combat mental distractions, improve clarity, and sharpen attention so you can stay clear-headed.*

* These statements have not been evaluated by the Food & Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

Yes! Ultima Replenisher Daily Focus is designed for everyday hydration and is clinically proven to improve focus and concentration.* Because it’s free of sugar, calories, and carbs, it fits easily into any daily wellness routine.

* These statements have not been evaluated by the Food & Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

Everyone’s caffeine tolerance is different, so it’s best to be mindful of your total caffeine intake and how your body responds. Ultima Daily Focus contains 60 mg of natural caffeine — less than a typical cup of coffee — providing a gentle, balanced lift to help you feel more alert and focused.*

The FDA advises that most adults can safely consume up to 400 mg of caffeine per day, depending on individual tolerance.  If you have questions about how caffeine fits into your routine, we recommend speaking with your healthcare provider.

* These statements have not been evaluated by the Food & Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

Ultima Replenisher Daily Focus is for any adult who wants to feel more alert and focused  without relying on sugar or high-caffeine drinks.* It’s ideal for people who juggle a lot and want to stay focused, sharpen attention, and combat mental distractions while staying hydrated.*

Whether you’re starting your morning, tackling your to-do list, or powering through an afternoon slump, Daily Focus helps you feel less groggy, promotes calm, and supports an improved sense of clarity so your mind feels fresh and ready for whatever comes next.*

* These statements have not been evaluated by the Food & Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

• A convenient way to receive your favorite Ultima products on a recurring schedule.
• Subscribers save 10% on every order + Free shipping!
• You can choose how often you want your products delivered every 30, 60, or 90 days. 

• Exclusive Discount: Save 10% on all subscription orders.
• Always Free Shipping: on ALL subscription orders!
• Flexibility: easily change, pause, or cancel your subscription anytime. 

Not at all! At Ultima, we love to reward our most loyal customers. Every subscription on our website gets 10% off + Free Shipping, no matter the order total. Enjoy the perks, and happy hydrating! 💧 

There’s no long-term commitment. You can cancel or adjust your subscription anytime, with no penalties. 

• Yes, creating an account allows you to easily manage your subscription, including making changes, skipping deliveries, or canceling. 

• Unfortunately, once an order is in processing, it cannot be canceled. However, you can adjust future orders by updating your subscription.
• Have questions? Our Customer Care team is here to help! Email us at hello@ultimahealth.com, and we'll get back to you ASAP.

Absolutely!

• Log in to your account, find your current subscription, and select a new flavor or product.
• Follow the steps in the FAQ above: How do I swap a product in my subscription? 

• You’ll receive an email notification with instructions to update your payment method.
• Once your payment is updated, we’ll process your subscription as usual. 

Subscription orders already include a 10% discount + Free shipping, so additional promo codes cannot be applied.

You'll receive a couple of email reminders a few days before your subscription order is processed, giving you time to make any necessary changes. Please note, you must be subscribed to our emails to receive these reminders.

Managing your subscription is simple and user-friendly! 

Here's how: 

• Log in to your account on our website and navigate to the "Manage Subscriptions" section.
• Need it now? Click the "Send Now" button to ship your next delivery immediately—perfect if you're running low and need a refill sooner.
• Reschedule your delivery by clicking the "Reschedule" button. You can delay it by 1 week, 2 weeks, or pick a specific delivery date that works best for you. Don’t forget to click SAVE! This is great if you have extra products and don’t need a shipment right away.
• Skip a delivery by clicking the "Skip" button to bypass your next scheduled shipment without canceling your subscription. 

Each action is designed to give you maximum flexibility and keep your subscription tailored to your needs! 

Yes! You can easily update your delivery frequency: 

• Go to "Manage Subscriptions" in your account.
• Under the product you want to adjust, select "Manage This Subscription."
• Use the drop-down menu to choose your preferred delivery interval: Every 30, 60, or 90 days.
• Don’t forget to click SAVE to apply the changes so we can ensure your subscription schedule fits your needs perfectly!

Yes, you can update your shipping address.

(Please note that you MUST update your address in your subscription. Updating your address in your account alone will not update it for your subscription.)

• Go to the subscription you'd like to edit in your account.
• Select "Edit Address."
• A pop-up with your current address will appear; update it with your new information.
• Click SAVE to apply the changes and your future subscription orders will now be shipped to your updated address! 

Yes, you can update your payment method: 

• Click "Edit Payment Method" under your subscription settings.
• A pop-up will appear, allowing you to:Send an edit link to update your payment details securely.Choose a saved payment method already linked to your account.

Confirm your changes, and you're updated payment method will apply to future orders!

Unfortunately, updates cannot be made on our website. You'll need to make changes in your Shop App account: 

Update Payment Methods: 

• Open the Shop app and tap the Account icon.
• Tap Payment Methods.
• Options:
  
  Add card: Tap the + icon, enter card details, and tap SAVE
  Delete card: Select the card, then tap Delete.
  Update billing address: Delete the card and re-add it with the correct address. 
  
  

Update Shipping Addresses: 

• Open the Shop app and tap the Account icon.
• Tap Addresses.
• Options:
  
  Edit: Tap the address, update fields, and tap SAVE address.
  Add: Tap Add address, enter details, and tap SAVE address.
  Delete: Select the address, tap the trash can icon, and confirm delete.
  Set a default address: Tap Set as default for your preferred address. 
  
  

If you encounter any issues, reach out to Shop App or Shop Pay support directly for assistance! 

• Click on the subscription you'd like to adjust.
• Scroll to the bottom until you see the "You May Also Like" section.
• Select the product you want to add and click the "Add" button.
• Choose your preferred size, number of units, and delivery frequency.
• Click "Add to Order" to finalize the addition and the new product will now be included in your subscription! 

• Select the subscription you want to update.
• Click "Manage this subscription."
• Scroll down and choose "Swap this for a different product."
• Select the product you want to swap to from the list.
• Specify the size, number of units, and delivery frequency (30, 60, or 90 days).
• Click the "Swap Product" button to confirm your changes and your updated product will replace the previous one in your subscription!

• Log in to your account and select "Manage Subscription."
• Under the product you'd like to cancel, click "Manage this subscription."
• Scroll down and click "Cancel Subscription."
• You’ll be prompted to confirm or consider pausing instead. If you'd like to proceed, click "Cancel Subscription" to finalize. 

Be sure to cancel before your next order is processed to avoid being charged. 

• Log in to your account and click "Manage Subscription."
• Select "Manage this subscription" for the product you'd like to adjust.
• Options to manage your subscription:
  
  "Reschedule" to change the next delivery date.
  "Skip" to skip the upcoming delivery.
  "Pause Subscription" to temporarily pause your subscription.
  
  

Be sure to make any changes before the order processing date to avoid being charged.

Log into your account to view your balance.

You must create an account and opt-in on our website to join the Ultima rewards program.

• You are not automatically enrolled into our Loyalty program when you subscribe or purchase a product.
• You must create and account and opt-in on our website to join the Ultima rewards program.
• Subscribers receive a 10% discount and free shipping on subscription purchases

Earn 1 point for every $1 you spend on our website.

Redeem your points for a discount on future orders or can also be donated to a charity of your choice.

You also receive points for engaging with our website like:

• Receive 35 points upon signing up.
• Adding your Birthday: 50 points
• Leaving a review: 25 points
• Leaving a review with a photo: 30 points
• Leaving a review with a video: 35 points
• Follow us on Instagram, Facebook, or TikTok: 10 points
• Learn more “About Us”: 10 points

• 100 points = $5 rewards
• 200 points = $10 rewards
• 300 points = $15 rewards
• 400 points = $20 rewards
• 500 points = $25 rewards

Points accumulate starting from the date you create your account and expire 1 year from the date you received them.

Currently, points are only awarded for purchases made directly on our website.

No, points are reversed if a product is returned.

• VIP tier status is based on 12 months, starting when a customer reaches a certain tier.
• Adore Tier: if a customer creates an account and has spent less than $150 in the 12 months.
• Love Tier: If a customer spends between $150 - $250 in 12 months.
• Obsessed Tier: If a customer spends $250 or more in 12 months.

Your tier status is listed on your rewards page.

Your points expire after 1 year after the points have been received.

You will be notified by email when you have reached a new level of higher level and can also view your rewards page on our website.

Customers have 12 months to earn points to reach the next tier level.

• You can refer friends to earn more rewards.
• Go to your account's rewards page and scroll to the bottom to refer friends.
• Enter their emails; they'll get $5 off their first $20+ purchase, and you'll receive $5 in rewards points after they buy.

• A successful referral is if the customer's email you provided purchases on our website.
• Once they make their purchase, you will receive $5 in rewards points in your account.

• Log into your account to view your balance
• Use your points at checkout to receive discounts on your order.
• Note you can also now combine rewards points with a discount code.

• Yes- on new subscription orders, you can apply the points at checkout same as you would a one-time purchase. Follow the steps above.
• For a reoccurring subscription, first you will need to redeem the discount code from your Rewards page. Copy the code as you will need to enter this code on a different screen to apply your discount.
• Then go to your Account > Manage Subscriptions > Your Next Order > Add discount.
• Once applied, you will see the code listed along with the $amount deducted from the total.

After placing an order on Ultima Replenisher, customers now have a 60-minute window to edit their order. During this time, you can:

• Update your shipping address
• Change your contact information
• Add or remove products
• Apply a discount code

Cancel your order completely

Right after placing your order, the Thank You page will have a button “Wait! I need to edit”.

You can also:

1. Visit our website and log in to your account dashboard.
2. Navigate to “My Orders”.
3. Click the “Edit Order” button next to the order (if within 60 minutes).

Here’s what you can edit:

✅ Shipping Address

1. Click “Edit Order.”
2. Select Edit Shipping Address.
3. Enter your new address details.
4. Click Save Changes.

✅ Contact Information

1. Choose Edit Contact Info.
2. Update your phone number or email.
3. Click Save Changes.

✅ Add or Remove Products

1. Select Edit Items in your order.
2. Use the + or – buttons to modify quantity or remove an item.
3. Use “Add More Products” to include additional items.
4. Click Update Cart to confirm changes.

✅ Apply a Discount Code

1. Click Apply Discount.
2. Enter your promo code and hit Apply.
3. You'll see the discount reflected in your updated total.

✅ Cancel Your Order

1. Go to Edit Order.
2. Click Cancel Order.
3. Confirm your cancellation.
4. You’ll receive an email confirming your order has been canceled and a refund (if applicable) will be processed.

Once 60 minutes have passed:

• Your order is locked for processing.
• No further changes or cancellations can be made.
• If you still need help, contact the Ultima Customer Care Team via our contact page or email us at hello@ultimareplenisher.com

There are a few possible reasons:

• Your order was placed more than 60 minutes ago.
• Your order is already being prepared for shipping.

If you need help, reach out to the Ultima Customer Care Team at hello@ultimareplenisher.com.

Yes, the 60-minute editing window is available regardless of payment method.

If you add items, your total will update and the difference will be charged to your original payment method.

If you add a discount code within the 60-minute editing window, your updated total—reflecting any savings—will be charged to your card after the window closes and your order is processed. Your order is not finalized or charged until the 60-minute period has ended.

Yes, the Order Editing 60-Minute Window is fully functional on both mobile and desktop versions of our site.

Currently, this feature is available for one-time purchases only.

If you’d like to change a subscription order, please visit your subscription dashboard or contact the Ultima Customer Care Team.

Yes! When you access the Edit Order page, you’ll see a live countdown timer showing how much time you have left to make changes.